Stripe Reader - Configuration

Purchasing your Stripe Card Readers

At this time, Capitan only supports the BBPOS WisePOS E. The BBPOS WisePOS E is a smart reader with a 5” touchscreen display ideal for hybrid countertop and handheld use.

• Battery or plug-in operation
• Accepts EMV chip, contactless, and swipe payments
• End-to-end encryption, P2PE-ready
• WiFi connectivity
• Optional dock for Ethernet connectivity

Purchase the BBPOS WisePOS E via your Stripe Dashboard here (select your country from the drop down at the top). 

Configuring your Readers

Stripe Configuration

To begin, you will need to setup your reader with Stripe. Follow these instructions to connect your reader to your Stripe Account.

Capitan Configuration

Once you have followed the above instructions to connect your reader to your Stripe Account, you are ready to connect your reader to your Capitan account. Note: before beginning, you must be logged in on the Staff Site and have connected your reader to the internet. 

Follow these steps to connect your reader:

1. Under Admin, go to Organization Settings, scroll down to the Stripe integration section, and select Configure Stripe Readers.
2. For multi-location Organizations, select the location where the reader will be used.
3. Select the Click to Add button to add a new reader.
4. Enter the Registration Code that appears on your connected reader. Add a label like "Front Desk #1" or "Retail Counter" to distinguish between readers (we recommend physically labeling each reader to ensure staff are using the correct reader for each transaction). 
5. Once saved a "Registration Successful" message will appear on the Reader. You're now ready to accept card payments on the Staff Site!