Canceling a membership with prorated credit

When canceling a membership effective immediately, there are three refund options:

  • No refund
  • Refund last billed amount
  • Refund prorated credit for remainder of billing period

Refunding the prorated credit is particularly helpful when upgrading a customer to a new membership type.

When selected, the following will happen:

  • The prorated amount will be calculated and displayed automatically
  • If selected, the credit will automatically be applied to the owner's account
  • The credit can be applied when purchasing a new membership, or any other Climber App product

Still need help? Contact Us Contact Us