Capitan Release Notes - January 19, 2026
- Send Staff Site sales to Lightspeed for payment
- Customer changes in Lightspeed sync back to Capitan
- Anonymous Lightspeed transactions appear in Capitan
- Members can use their own guest passes
- Upfront payment option: only show to customers without a recent membership
- "Use Redemption Code" from a customer's Staff Site profile
- Filter Memberships and Members reports by payment method
- Filter the Memberships report by specific membership type
Send Staff Site sales to Lightspeed for payment
Sales started on the Capitan Staff Site can now be pushed to Lightspeed for the customer to complete payment. Once the customer pays in Lightspeed, the sale is marked as complete in Capitan and the line items are recorded against the assigned customer(s) in the usual way.
Items added to the sale in Lightspeed after it is pushed from Capitan (for example, retail items added at the register) are reflected back on the Capitan sale.
For organizations that want sales to be attributed to specific cashiers in Lightspeed reports, an individual Capitan staff user account may be linked to a Lightspeed user account. When a staff member with a linked Lightspeed user pushes a sale, that user is associated with the sale in Lightspeed. If no staff-level Lightspeed user is linked, the organization's connected Capitan Lightspeed user is used instead. Linking a staff user is optional.
Customer changes in Lightspeed sync back to Capitan
When the customer assigned to a sale is changed in Lightspeed, Capitan will now update the associated products to reflect the new customer.
For sales that originated on the Staff Site (where individual line items may be assigned to different customers), the product owner is updated, but the individual assigned customers on each line item stay the same. This preserves participant information in the common case of a family purchase where, for example, a parent is the owner but the children are the participants. For pending Staff Site sales, customer changes in Lightspeed only take effect after the sale is closed.
Anonymous Lightspeed transactions appear in Capitan
Lightspeed transactions completed without a customer attached now appear in Capitan. To attach a customer to one of these transactions later, the customer can be added in Lightspeed (or Square) and the change will sync back to Capitan automatically (per the section above).
Members can use their own guest passes
Members may now be selected as the guest when using one of their own guest passes. On the Staff Site, when Use Guest Pass is opened from a member's profile and the same customer is selected from the search, a yellow warning is displayed:
> You are using this customer's own guest pass for their own entry. This will deduct a guest pass from their account regardless if their membership would grant them entry.
Upfront payment option: only show to customers without a recent membership
When configuring an Upfront Payment Option on a recurring membership, there is a new checkbox under Discount Amount: Only show to customers who have not had a membership for a minimum amount of days. When enabled, the upfront payment option is only offered in the Climber App to customers who do not currently have an active or frozen membership and who have not had one within the configured number of days.
This pairs well with the existing "minimum number of days without a membership" discount and gives organizations another tool to bring back lapsed members (for example, a BOGO offer available only to customers who have not had a membership in the past 90 days).
"Use Redemption Code" from a customer's Staff Site profile
A customer profile's More dropdown on the Staff Site has a new Use Redemption Code option. Selecting it opens that customer's Climber App directly to the redemption code page, making it faster for front desk staff to apply a code on a customer's behalf without having to walk them through the Climber App themselves.
Filter Memberships and Members reports by payment method
The Memberships report and Members report can now be filtered by whether the membership has a payment method on file. The Members export also includes a new Has payment method? column.
This is particularly useful for identifying members who are missing a payment method, for example after a payment processor migration.
Filter the Memberships report by specific membership type
The Memberships report now supports filtering by a specific membership type (for example, Monthly Recurring Membership) in addition to the existing recurring / prepaid filter. This makes it easier to isolate one membership type without staff memberships and other recurring types being mixed into the results.
Fixes
- Voided Lightspeed transactions no longer show as complete in Capitan. Previously, payments that were completed in Lightspeed and then voided in Lightspeed continued to display as complete in Capitan. Capitan now reflects the voided state.