How do I sell someone a group membership?

Selling Group Memberships in the Facility

Group memberships have variable pricing based on the number of members and in many gyms the age of each member.  For this reason, all group memberships must be sold directly in Capitan, not your POS.

If a customer comes into your gym and wants to buy a group membership, follow these steps:

1. On a tablet or device you can easily pivot for a customer to use, pull up the customer's profile on the staff site.  Check their Linked Accounts to see if all customers that will be on the group membership are already listed.  If not, you can link them now.
2. Navigate to their membership section.
3. Select Purchase Membership.  This will open a modal will memberships your organization offers. Select the membership the customer wants to purchase.
4. This will open the Climber App for the customer.  At this point, pass the tablet or device to the customer so they may agree to any terms and conditions, select any add-ons (if configured) and enter their payment details.