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Front Desk Training

Common use cases to walk through in training exercises for staff new to using Capitan

  • How do I sell a customer a prepaid membership, entry pass, day pass or event voucher?
  • How does a parent purchase a membership for their child?
  • How do I sell someone a recurring membership?
  • How do I add a new customer to Capitan?
  • How do I sell a family multiple entry passes?
  • How do I sell someone a group membership?
  • What do I do when I hear the alert noise at check-in?

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