Capitan Release Notes - October 30, 2024

Prepaid Memberships with a set date range

To make it easier to offer more flexible membership offerings, organizations can now create prepaid memberships with fixed start and end date ranges.

How to configure a prepaid membership with a fixed date range

Canceling a membership with prorated credit

To make it easier for the front desk to upgrade a customer's membership, there is a new cancellation option to refund for a prorated amount.

Canceling a membership with prorated credit

Configuring notice periods for freezing and canceling memberships in the Climber App

To make it easier for staff to proactively reach out to customers that have set their memberships to cancel and freeze, or to staff accordingly, an organization can set minimum notice periods for recurring memberships. Bonus: When freezing or canceling a membership in the Climber App, customers can now chose from future bill dates instead of being confined to the next bill date.

Configuring notice periods for freezing and canceling memberships in the Climber App

Climber App Clarification Text

To make it clearer to parents and guardians making a purchase for a child, particularly when not logged in, there are new automated alerts if the product owner entered is under 18.