Capitan Release Notes - October 26, 2026

What's in this release

The Gift Center gets a new storefront ahead of the holidays, with a home page you can dress up with an alert, an image carousel and popular gifts, and a Give a Gift page that shows each gift as a card. Staff can now apply a customer's account credit from the Staff Site and move a payment to the right customer, and there are a number of fixes.

Gift Center

Payments

Plus a number of fixes, at the end of this article.

Gift Center

Gift Center home page: alert, image carousel, popular gifts and gift tags

Previously, the Gift Center home page was your logo and two buttons. A buyer could not see what was on offer without clicking through, and there was nowhere to promote a holiday deal.

The top of the Gift Center home page on a phone: an alert, the image carousel with a Shop memberships button, and the Give a Gift card

The home page is now a storefront: a Give a Gift card with a Browse gifts button, a Redeem a Gift card with the code field, a Popular gifts section showing the gifts you choose, and a How gifting works strip. It replaced the old page for every organization on release, with nothing to configure.

The storefront is set up on the new Home Page page, in the Gift Center Settings dropdown on the Gift Center page in Admin. It has four sections:

  • Alert. A message with a color and an optional date range, shown at the top of the home page and the Give a Gift page.
  • Image Carousel. Up to 5 images, 1600 by 900 pixels recommended, each with an optional button that starts a gift purchase.
  • Popular Gifts. Up to 6 gifts in the order you choose. The gift card can be one of them.
  • Gift Tags and Descriptions. A tag such as "Most popular" and a one-line short description for each giftable product.

The Image Carousel section of the Home Page settings, with a title, three image rows with their buttons, and Add Image

Preview shows either page with your unsaved changes, and Save writes everything except the images, which save as you add them. Only organization admins can save. A gift that later stops being giftable is hidden from customers and flagged Not currently giftable in the settings.

Making a membership, entry pass or voucher pack giftable is covered in Gift Center Management.

Give a Gift page: gift cards with short descriptions and a More info view

Previously, the Give a Gift page listed each gift as a collapsed bar with no price or description, so a buyer had to open each one to compare them.

Two gift cards on the Give a Gift page, each with a tag, a short description, a price and a Give as a gift button

Gifts now show as cards grouped under Memberships, Passes, Voucher Packs and Gift Cards, each with its tag, short description, price and a Give as a gift button. The info icon on a card opens a More info view with the full description, a What's included list drawn from the product's settings, the delivery and redemption details, and the gift terms. The page restyled for every organization on release; tags and short descriptions are optional.

Payments

Staff Site payments: apply a customer's account credit

Previously, no Staff Site page could spend a customer's account credit. Only the customer could, at Climber App checkout.

The Select Payment Method window, used by the Sell Screen, private event payments, add-on changes and immediate freezes, now has a Use Account Credit button below Use Saved Card, labeled with the customer's balance. It applies credit immediately, up to the amount due. When the credit covers the whole amount the payment completes; when it covers part, the rest can be taken by card. The button is disabled when the customer has no credit that applies to the purchase.

A Sell Screen sale with account credit applied cannot be sent to Lightspeed; the remaining balance is collected in Capitan. Canceling the sale restores the credit.

Sending sales to the register is covered in Pushing Sales from the Sell Screen to Lightspeed.

Payments: change the customer linked to a payment

Previously, a payment taken under the wrong customer, typically two customers with the same name, could not be moved. The only fix was to refund and charge again.

The Manage menu of a payment, on the Payments report and on a customer's Payments tab, now has Change Linked Customer. Pick the right customer and the payment moves to their Payments tab, Climber App billing history and receipt. Only the payment moves: the products purchased, the invoice and any other payments on it are unchanged, nothing is refunded or charged, and the move is recorded in both customers' activity logs. It is offered for completed and refunded payments other than credit, voucher, Lightspeed, Square and point-of-sale gift card payments, and needs the Manage Members permission.

Fixes

  • When several automatic discounts qualified for a booking or entry pass, Capitan could apply the smaller one. The discount that saves the most now wins.
  • Buying a $0 or fully discounted voucher pack in the Climber App ended on an error page, although the purchase went through. It now lands on the confirmation page.
  • An emoji in a waiver's emergency contact or address could stop the waiver from saving. Emoji are now removed from every free-text field customers and staff type, and a code containing one is treated as unknown.

Still need help? Contact Us Contact Us