Recommended Hardware and Setup
Capitan is hardware agnostic and will work with any of your existing hardware (scanners, computers, barcode tags, etc). Remember when you had to use a PC...those days are gone!
Front Desk Setup
A Dedicated Devices for Check-in (and a Dedicated Device for Check-out)
To ensure that customers checking in are checked in properly and you can always hear the audio alerts, Capitan recommends having a dedicated device (tablet, laptop or desktop) for check-in and one for check-out if your facility is tracking live capacity. The device should be close to the front desk so staff can hear the check-in sounds (success vs warning). The screen can be set to Staff Facing Mode (with more detailed information about a customer shown) or Customer Facing Mode (removing private information but still displaying alerts).
Front Desk Computer for Day-to-Day Operations
Capitan recommends having at least one desktop or laptop dedicated to using the Capitan Staff Site. Depending on the size of your facility and volume of customers coming in and out, additional tablets (with keyboards) or desktops may be helpful as well.
Tablet Kiosks for Filling out Documents
Depending on the size of your gym, having a few tablets near the front desk for filling out Waivers/Acknowledgment of Risks is helpful.
Note: We also recommend generating a QR Code for your gym's Capitan Document Center and displaying that near the kiosks and at the front desk so customers may also fill out waivers on their phones as well if the kiosks are busy.
Card Readers/Registers for Payments
Capitan integrates with multiple POS systems that have different hardware requirements for collecting payments. Vend is hardware agnostic but recommends these devices. Square has its own options for hardware which can be found here.
Optional Hardware
Barcode Tags for Scanning In
In an effort to reduce plastic waste, Capitan has the ability to auto generate a barcode for all customers which they can access via the Climber App. If you still want to offer physical barcode tags for members to scan into your facility, any standard one-dimensional (1D) barcodes should work with Capitan.
Floating Tablets for Staff Walking the Floor, Instructors, etc.
As Capitan is fully web based and not limited to number of seats, your staff can access Capitan on any device. Tablets may help instructors and staff check participants into an event, add proficiencies after a belay test, or check emergency contacts/medical notes in the event of an accident wherever they are in your gym.